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The facility of neighborhood helps Cisco Insider Rob Taylor carry innovation to his prospects.

Cisco’s advocacy neighborhood, Cisco Insider Advocates, brings our prospects collectively and offers a approach for them to make highly effective connections, increase their skilled and private networks, and study from prime consultants of their subject. One in every of our targets with our advocacy neighborhood is to deepen relationships with our prospects. Our Q&A sequence permits us to shine a highlight on a few of our most passionate advocates as we study extra about their tales and backgrounds.

Right this moment, we’ve got one of many friendliest faces locally becoming a member of us for a chat. I’m excited to welcome Rob Taylor from Prosperity 24/7.

Welcome, Rob! It’s so nice to speak with you right this moment. Let’s kick issues off by studying a little bit bit about who you’re.

I dwell within the lovely island of Jersey, Channel Islands. It’s the southernmost gem within the English Channel’s crown, nestled simply 19 km west of the Cotentin peninsula of France.

I’m married with two grown youngsters, and my household is all the things to me. We’re all about these household holidays and spontaneous adventures—the extra lively, the higher!

I’m not a professional, however you’ll typically catch me on the padel tennis court docket or attempting my luck at badminton. Let’s simply say my expertise are a piece in progress, however it’s all in regards to the enjoyable, proper?

One factor you’ll be able to depend on with me is my glass is without end half full. I imagine in making essentially the most out of each second. So, right here’s to embracing life’s twists and turns with a smile and brightening every day with a smile!

The place did you begin your profession in IT? And, what skilled resolution or alternative helped lead you to your present function?

I used to be launched to IT in 2001, when conventional enterprise phone programs (PABXs) started transitioning towards IP telephony. I used to be a fish out of the water; simply 4 years prior, I used to be a budding electrician, shifting from apprentice to electrician, at an offshoot of Jersey Electrical energy Firm (JEC).

Then, JEC created a small splinter firm named Jersey Electrical energy Telecommunications; I used to be chosen to retrain as a phone programs engineer. Throughout my time at JET, I took on many duties, gaining expertise throughout gross sales, procurement, accounting, and ultimately, administration. It was essentially the most difficult and enjoyable time of my profession at that time.

5 years later, I used to be supplied a senior engineering place with Jersey Telecom. Inside the 12 months, I used to be appointed as senior account supervisor for company companies. Sadly, after 4 years, I spotted I used to be dropping my strengths as an engineer, and particularly in staying present on expertise and instruments, which was my ardour.

Destiny stepped in, and I used to be launched to the world of Cisco by a pair legendary consultants. These consultants grew to become nice associates, and I’ve the pleasure of working in partnership with considered one of them to today. A few of you will have heard of him, CIA Rockstar Legend Simon Watkins. (Learn extra about Simon on this Cisco Insider Advocates Q&A!)

A group of men, all part of Cisco Insiders, at Cisco Live Amsterdam 2024
Rob Taylor (middle) together with his fellow Cisco Insider Advocates at Cisco Dwell Amsterdam 2024.

How has partnering with Cisco helped you in your function?

Partnering with Cisco has change into the best recreation changer in my profession to this point, enabling me to upskill and, even higher, to leverage experiences in engineering, gross sales, advertising and marketing, and procurement to change into considered one of only a few consultants throughout the Channel Islands to ship a compelling worth to service suppliers and digital integrators alike. By dedicating hours of learning and self-development, I used to be capable of start deploying and designing strong community options for companies all through the Channel Islands. All credit score to Cisco and their pre-sales and technical specialists who I’ve labored with on the extra superior options, simply one of many many “olive branches” Cisco gives to help its companions.

Quick ahead a decade, and I’m now collectively heading up the community options workforce inside a tremendous digital integrations enterprise, Prosperity 24/7, a Premier Integrator for Cisco. We now maintain two Cisco specialisations: the Networking Specialisation and the Environmental Sustainability Specialisation. We’re particularly pleased with the latter since sustainability performs an important function inside our enterprise.

Prosperity 24/7 have a devoted Atmosphere & Sustainability focus workforce that works towards decreasing the impression companies have on the atmosphere. We accomplice with native companies which might be aligned and devoted to decreasing pointless waste and preserving our planet’s sources to realize this objective. It’s truthful to say that almost all respected companies desire to accomplice with organizations working towards a zero emissions baseline and as such, new alternatives and contours of income have opened. An instance is when a enterprise relocates to new premises; Prosperity 23/7 takes care of their previous premises by managing the recycling and repurposing of their previous community infrastructure, from the racks by to the customers desks, computer systems, and displays.

Let’s transfer on to our buyer advocacy neighborhood. It seems such as you lately joined this system and are already climbing up within the ranks as an Advocate Rising Star. How would you describe Cisco Insider Advocates to those that aren’t accustomed to it?

I joined Cisco Insider Advocates in 2023. I instantly noticed the worth on this neighborhood and the way, by gamification, I may take pleasure in studying about new services and products that provoke constructive conversations with shoppers, whereas constructing factors to redeem on future purchases by the Cisco Retailer. Becoming a member of and enjoying an lively function inside CIA actually is a win-win scenario, and I genuinely suggest everybody be a part of.

What made you need to be a part of, and the way has being part of Cisco Insider Advocates impacted you each professionally and personally?

Over the previous couple of years, a couple of colleagues and associates joined the neighborhood and had been clearly having fun with the expertise and the plentiful challenges they participated in. Not least, they loved the problem of rising by the ranks collectively.

After I joined the neighborhood, I too started participating within the challenges and located a lot of them to be each inspiring and insightful. Assembly a couple of of the CIA members at Cisco Dwell introduced a direct reference to them, particularly once we had been discussing our shared approaches to expertise and growing enterprise. I fashioned new and valued friendships, and I’m wanting ahead to the following time we meet, whether or not that’s at one other Cisco Dwell or once we go to one another’s nation.

On knowledgeable stage, Cisco Insider Advocates is proving to be the proper vacation spot for self-development and encouragement to step outdoors of your consolation zone. An incredible workforce helps Cisco Insider Advocates, they usually’re excited to help and encourage advocates to develop themselves and in flip, their careers. To succeed in the upper ranks, advocates can full challenges that may contain writing on-line critiques, talking at a Cisco occasion, and so forth. These could also be out of the atypical for a lot of engineers and consultants; nevertheless, with Cisco Insider, you’re given the chance to excel and develop your worth at your personal tempo. Many organizations see these newfound expertise as constructive attributes and justification for a possible wage enhance, or the explanation to decide on one candidate over one other.

A photo of Cisco Insider Rob Taylor and a quote from him.

Let’s transfer on to Cisco Dwell 2024 Amsterdam held this previous February. You met a few of your friends from the neighborhood and members of Cisco’s Buyer Advertising workforce for the primary time! What did you take pleasure in most about assembly everybody at Cisco Dwell this 12 months?  

Cisco Dwell 2024 in Amsterdam was nothing wanting wonderful. Assembly friends from throughout the neighborhood felt like I used to be seeing previous associates that I hadn’t but met in individual. What an amazing bunch they had been!

Although we’re new associates, residing in disparate jurisdictions, we may collaborate and share concepts and experiences with one another. It’s secure to say that the Insider neighborhood has enabled like-minded consultants, atypical guys who share a thirst for all times, to attach and make a constructive distinction.

I will likely be staying in contact, and we’re wanting ahead to the following time we reconnect in individual. Cisco Dwell 2025, right here we come!

Throughout the convention, we supplied rather a lot of enjoyable actions on the Cisco Insider sales space. Amongst them, which was your favourite and why?

There was a plethora of enjoyable actions accessible throughout Cisco Dwell 2024, all of which had been really nice! What stands out for me most was the panel session (and wine tasting!) held within the sales space. The occasion featured one of many world’s Masters of Wine, of which there are lower than 500 in complete. All of us realized an amazing deal and loved the newfound style explosions in the course of the wine sampling (one of the best bit).

My due to all of the workforce for his or her work and energy in making the entire expertise memorable.

Earlier than I allow you to go, I’ve saved one of the best questions for final! Do you’ve any recommendation for anybody attending Cisco Dwell for the primary time? What are your finest tricks to them to assist them put together, each earlier than and in the course of the convention? 

  1. Be sure to hitch the Cisco Insider Advocacy neighborhood and climb these ranks.
  2. You’ll want to ebook Cisco Dwell early and start scheduling your occasions earlier than they refill.
  3. Be sure to present your self time in between classes to recoup—they’re going to be lengthy days!
  4. Benefit from the free Cisco examination and start getting ready as early as you’ll be able to.
  5. Take the time to socialize with like-minded associates that you just haven’t met but.
  6. Select your resort and site properly.


       …and we’d love to complete with three issues you’ll be able to’t dwell with out?

That’s straightforward (however it’s going to sound very boring!)

No.1 My household & associates (dishonest right here)

No.2 My well being

No.3 My zest for all times—adventures, enjoyable, ethical compass, and spontaneity

It’s been a pleasure to talk with you, Rob! Thanks for being a valued Cisco Insider and for becoming a member of us!

Learn extra advocate interviews.

You would possibly take pleasure in this interview with Wouter Hindriks.

Be part of us!

For our prospects who’ve already joined our Cisco Insider Advocates neighborhood, say howdy to Rob in the event you haven’t met but. And in the event you’re a Cisco buyer however aren’t a neighborhood member, contemplate becoming a member of. You’ll be capable of:

  • Join with friends in a gamified, on-line neighborhood
  • Have a possibility to fulfill with Cisco’s executives
  • Share your suggestions, questions, and finest practices
  • Get entry to ‘insider’ content material and sources
  • Develop your skilled and private model
  • Amplify your organization’s success story with Cisco expertise

Able to get began?

Head over to the Cisco Insider Advocates neighborhood and say howdy!

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