In her weblog, Countdown to Cisco Reside EMEA, Adele Trombetta, SVP, Cisco Buyer Expertise (CX) EMEA, talked about how excited she is for Cisco Reside EMEA in just a bit greater than per week, and I agree. Her preview of this occasion supplies an outline of a number of completely different areas the place CX will make a splash this 12 months. Nonetheless, I need to go a bit deeper and provide you with some extra particulars on what you’ll see in our Buyer Expertise sales space, and round Cisco Reside February 5-9.
With a dozen CX demos out there to you at this 12 months’s occasion, let’s get you able to discover and begin accelerating your online business outcomes.
CX Sales space
Listed below are the demos you can find contained in the CX sales space in Amsterdam:
Cisco Lifecycle Providers
Take away adoption roadblocks and remodel at velocity with much less threat with our new outcomes-driven service. From enhancing the client expertise and enhancing safety to optimizing productiveness and extra, our consultants might help you obtain measurable enterprise outcomes. With our telemetry-based AI/ML insights, instruments, and automation, we might help you speed up time to worth out of your Cisco expertise investments and obtain your online business outcomes, quicker.
Automation
Cisco gives options to simplify and velocity up the supply of enterprise outcomes. Automated deployment and configuration, service-level monitoring with observability, response and remediation, incident administration, and software program upgrades with validation and assurance can profit companies of all ranges of automation maturity. No matter the place you might be in your automation journey, Cisco has options which can be straightforward to eat and tailor-made to your wants.
Success Tracks/CX Cloud
Enhance operational effectivity and scale back threat with a 360-degree view of your community with proactive digital insights; take away adoption roadblocks with skilled greatest practices, and enhance workers productiveness and abilities with studying assets with Success Tracks, enabled by CX Cloud to maximise the worth of your IT investments.
Safety, Consulting and Managed Providers
Two separate demonstrations in our sales space will present you the way to strengthen your group’s safety resilience. Come discover the big selection of CX Safety companies serving to to strengthen your group’s safety resilience. From product-agnostic advisory, technique, and safety architecture-focused companies to planning, design, and implementation of Cisco Safety merchandise – pre-defined or absolutely personalized service options cowl your full companies lifecycle.
TAC Improvements
Our prime priorities are simplicity, velocity, and effectivity when getting IT points solved, irrespective of their dimension. See how self-service automated assist workflows can scale back your time to remaining decision or how RADKit permits distant diagnostic log assortment and automates complicated duties with network-wide APIs to hurry up time to decision. Along with the TAC Improvements demos within the CX Sales space, TAC engineers, gross sales engineers, {and professional} companies engineers can even be out there through Technical Options Clinics and within the Technical Options Clinic Theater.
Buyer Success
Come see how Cisco CX permits prospects in Monetary Providers, Retail, and Utilities to beat IT challenges and ship optimized mission-critical companies, enhance end-to-end safety, and drive extra clever operations. You’ll additionally find out how we’ve helped them remodel work environments, reimagine communities, and improve buyer expertise.
Cisco Neighborhood
Some of the frequented Cisco digital properties is Cisco Neighborhood, which serves greater than 1.4 million guests every month and helps seven languages. Study extra about this trusted, on-line, peer-to-peer group and data hub, the place you all the time have entry to real-time solutions and 24/7 recommendation.
Associate-Powered Buyer Expertise
Go to the CX companion demo to find how companions can improve the client expertise with Cisco instruments and platforms. Interact with consultants showcasing reside demos of instruments such because the Associate Expertise (PX) Cloud, dive into the capabilities and insights out there by Lifecycle Benefit and discover the way to drive buyer software program adoption by the digital end-to-end Lifecycle Follow Journey.
Cisco Studying and Certifications
Cisco Studying and Certifications (L&C) shall be within the sales space with coaching gives and demos on Cisco U. and Cisco Modeling Labs (CML). You’ll find Cisco L&C exterior of the CX Sales space as properly, with 30 periods deliberate within the Cisco U. Theater!
Sustainability
Lastly, cease by and let Cisco Buyer Expertise options assist form, scale, and maintain your journey towards sustainability. Align your objectives with actionable plans enhanced by AI/ML, automation, telemetry, and guided experience to determine, speed up, and measure the influence of your sustainability expertise initiatives.
After all, that’s solely what now we have happening throughout the Buyer Expertise sales space. We even have a CX demo within the Cisco Showcase, which walks you thru how Cisco CX leads the best way to assist our prospects notice enterprise outcomes quicker at each step of the lifecycle.
Final however definitely not least, head over to the Sustainability Zone and learn to make your buildings and workspaces prepared for hybrid work whereas driving sustainability. You may design a safe, sustainable, and future-proofed good constructing with our end-to-end strategy. Come discover our imaginative and prescient to assist create the following era of smarter buildings.
We’ve a lot we need to share with you this 12 months at Cisco Reside EMEA. I hope you’re trying ahead to it. I do know our CX crew is!
If you wish to know extra about our Buyer Expertise presence at this 12 months’s Cisco Reside, take a look at the CX at Cisco Reside web site for essentially the most up-to-date data.
Within the meantime, be at liberty to depart me a remark or a query under, and keep tuned for more information coming your approach as we get near the beginning of Cisco Reside EMEA on February 5.
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