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An Unforgettable Week at Cisco Dwell 2024 in Las Vegas


What an unimaginable week at Cisco Dwell! That is my favourite occasion to attach with companions, clients, and colleagues towards a vibrant backdrop, full of vitality, inspiring classes, networking alternatives, and groundbreaking improvements.

This was my second time attending in particular person, and it didn’t disappoint. From the attendees’ pleasure to partaking keynotes, product bulletins, and particular friends, this yr was one for the books, and I used to be honored to be part of it. Should you missed it, you may watch on-demand classes.

Through the keynotes, our leaders and trade specialists shared their visions for the long run, highlighting how Cisco’s improvements form the digital expertise. Studying about new merchandise and options that can empower companies worldwide utilizing AI and networking, safety, and observability was thrilling. Study extra about our improvements and investments from this yr’s occasion.

Range, fairness, and inclusion (DEI) have been key themes all through Cisco Dwell, and I used to be honored to take part in a dialogue about how DEI generally is a enterprise differentiator, not solely in our inside tradition however in the way in which we work together with our clients, and the affect it has on our backside line. It’s inspiring to see so many passionate people dedicated to fostering an inclusive tradition throughout the tech trade.

A spotlight of the week was our annual Buyer Hero Awards ceremony, the place we celebrated our excellent clients who’ve leveraged Cisco applied sciences to drive transformation inside their organizations and for his or her industries. Congratulations to all of the winners for his or her dedication and revolutionary spirit!

AI integration and automation have been extremely anticipated subjects this yr, and I had the chance to take middle stage within the World of Options to talk about AI-readiness and implementing AI methods into what you are promoting. I spoke with Nallan Sriraman, CTO at Mass Normal Brigham, about their infrastructure transformation journey, and the way AI helps them obtain their enterprise targets. Sri’s perception was invaluable, as he shared “whereas AI is an inflection level in how we do every little thing, we’ve to appreciate that it’ll not all the time be acceptable for each drawback at hand. First, perceive why you wish to apply AI, then perform a small-scale pilot to grasp how shut we are able to get to human parity vs. human augmentation.”

Different highlights this yr for me included the Tech Talks Every day podcast with Neil C. Hughes. Neil and I mentioned the most recent traits and the way Cisco is innovating to satisfy the evolving wants of shoppers.

The CX sales space was stuffed with innovation, together with AI-driven images, and a few fairly nifty holograms. You haven’t skilled the long run till you’re standing subsequent to a digital model of your self.

We wrapped the week with an unforgettable expertise within the CX Rock Legend Lounge, enjoyable, networking, and celebrating the week – and naturally the wonderful Elton John.

Cisco Dwell this yr really demonstrated the facility of expertise and our firm’s innovation. A giant thanks to everybody who attended. I can’t wait to see you all once more subsequent yr!

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